Hub monitor setup

 This document is here to help you set up a USB-C hub monitor with your Business Office computer and second monitor.

Before you Begin

For this setup, you'll use

• One laptop
• One hub monitor (model number U2722DE)
• One regular monitor (model number U2722DE)
• Two power cables
• One Display Port cable (also called a DP cable)
• One USB-C cable
• One network cable (also called a Ethernet cable)

There will be some other cables included in the monitor and computer boxes, like your laptop's travel power adapter, but we won't be using them for this setup. Keep the extra cables, but put them aside somewhere where they won't get lost.

Here are some reference pictures of the various cables. The cables you have may look a little different, but the connectors should all be shaped the same. This means they can only fit into certain ports on your devices, which makes assembly a lot easier. Click on the pictures to enlarge them.

By following these steps, you'll hook everything up so that your laptop is showing a picture on its own screen and the two monitors. Your hub monitor will also power the computer. If you're on-campus, or you're plugging your computer into a wired connection at home, the network cable will also send data to and from your laptop through the hub monitor.

Step 1

Unbox and assemble your monitors. There should be some instructions in each box on how to do this. Put aside your cables for now, so that you can concentrate on getting the monitors out of the cardboard mess and onto their assembled stands.

You'll find a base plate, a monitor arm, and the monitor panel itself in each box.

• First, put the base plate into the bottom of the monitor arm. There's a plug that goes into the socket on the bottom of the monitor arm. It should slide together easily.

• Once the monitor arm and base plate are together, you'll need to fasten them so they don't come apart. There's a fold-out tab on a screw on the bottom of the base plate. Gently turn the screw clockwise to fasten the two parts. You can stop turning once it starts to resist - it doesn't have to be cinched in tight.

• Your base plate and monitor arm should now be locked together. We call this new assembly the monitor stand. Next, you'll attach the monitor stand to the monitor itself for both screens.

• There should be two prongs on the top of your monitor stand. Those go into the holes in the back of the monitor panels, and the whole thing should swing closed and lock in place with a click. You shouldn't need to use much force - if it feels like you're having to push hard to get it to close, disconnect the stand from the monitor and make sure there's nothing trapped in between the parts.

Step 2

Now that you've assembled your monitors, we'll need to get them plugged in.

Remove any of the orange plugs in the back of your monitors. You don't need to keep the plugs.

We'll start with your hub monitor. Here's what the back of your hub monitor looks like.

You can rotate the monitor arm out of the way if it's easier for you to access the ports.

• Plug the power cable into the port labeled A. The side with the metal prongs goes into your wall socket, while the plastic side goes into the port on the monitor.
• Plug the USB-C cable into the port labeled B. The other end will attach to your laptop once we're done. Either end of the cable can go in either device.
• Plug the Display Port cable into the port labeled C.  Earlier, you took the orange plug out of this port. You don't need to connect it to the second monitor just yet. Either end of the cable can go in either device.
• If you have an Ethernet or network cable, plug it into the port labeled D. The other end of the cable will go into a network port in your wall, or a wired network router if you use one. If you're using wifi, you don't need to worry about the network cable.

Next, we're going to connect your secondary monitor. Here's what its ports look like.

• Just like with your other monitor, plug the power cable into the port labeled A. The other end of the power cable will plug into your wall.
• The other end of the Display Port cable from your hub monitor will plug into the port labeled B.

Step 3

Now you'll need to connect everything together and make sure it's working.

Here's what the monitors will look like once they're wired up.

• The power cables will both plug into your wall.
• The USB-C cable will plug into your laptop.
• The Display Port cable will connect both your monitors. You shouldn't have to do anything with it at this point.
• The network cable will plug into a network jack on campus, or a wired Ethernet device at home, if you have one.

If your monitors aren't turned on, you won't get a picture and they won't power your laptop. Please keep that in mind.

If you want to use an external mouse and keyboard, you can plug them into your hub monitor or your laptop, as you prefer.

Once you turn your monitors and laptop on, you may need to rearrange the display order, depending on how you've physically arranged your devices. You can do so by rearranging your displays in the Settings menu. There's a step-by-step guide from Microsoft on how to identify and arrange your displays here.

If you need any help with this process or you have any questions about your monitor setup, please contact FOIT at helpdesk@franklin.uga.edu or at 706-542-9900.