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News and Important Updates

News and Important Updates

2025

2025-02 | Campus Research Survey Tool Changes

Summary

Significant increases in costs and changes to licensing models in 2024 started a process of evaluating alternatives and competitors to the Qualtrics survey tool was launched. Based on the results of that process and changes in scope of the original product, QuestionPro and Alchemer were selected as the final recommended products. Qualtrics will still be available to license, but will require buy-in and will be priced per response.

2025-02 | UGA Microsoft Teams Phones Migrations

Summary

Due to the aging copper line infrastructure, costs to maintain the legacy phone system, and an increased number of failures and problems, the central IT group EITS and Telephone Services (TS) have established a plan for the migration of Telephones over to the Microsoft Teams phone system. The full migration of campus to the new phone system is expected to take 2-3 years and units will be initially converted on a first come, first serve basis.

2025-03 | March Franklin College Technology Update

Important Dates

March 7 - April.

  • The Office of Information Security will start enabling DUO two-factor authentication for Retirees, Departmental accounts, and IT-related administrative accounts. DUO will only be required from off-campus connections.





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