Computer Hardware & Software Support
- Tiffany Linhardt (Unlicensed)
- Beth Woods (Unlicensed)
- Stephanie Lynn
Owned by Tiffany Linhardt (Unlicensed)
Help Documents
- Adobe Software
- Alertus Desktop Asking for Admin Credentials Constantly
- ArchPass Duo
- ChemBio Office Software
- Citrix Workspaces for vLab
- Digital Signage
- DNASTAR Lasergene Software
- Endpoint Management
- ESRI ArcGIS Software Information and Usage
- Fiji (ImageJ) Installation Instructions
- FileMaker Client: Transition from old FileMaker Server to New (v16, v17)
- Geneious Software
- Google Workspace
- Gradescope
- Help Desk Ticketing System
- JMP Software
- Locating IP Information in Cisco AnyConnect
- Mac OS
- Microsoft Office
- Printer Support
- Semichem Ampac Software
- Tips for Working Remotely
- UGA Telephony Information
- Windows OS
- Microsoft Copilot and Microsoft 365 Office Integrations
External Resources
Need additional support?
If you have a question that has not been answered in our help documentation or FAQ pages, please click the "Submit a ticket" button to contact the Franklin OIT Help Desk and we will be happy to help!
Monday - Friday 8:00 a.m. - 5:00 p.m. Homepage & Directory Service Offerings Franklin OIT Status http://status.franklin.uga.edu/ Receive or Discontinue Status and Service Updates from Franklin OIT UGA/EITS Systems Status Pages https://www.facebook.com/uga.eits USG Systems Status PageContact the Franklin OIT Help Desk
Hours of Operation
Website Information
Systems Status Information
