Recommended Hardware
Overview
This page outlines information about recommended hardware which includes desktop and laptop computers, printers, copiers, smartphones, tablets, classrooms, servers, and networking equipment. In some areas specific hardware is not referenced but information is provided in order to facilitate consultation.
This document will be revised based on contributions from IT professionals in Franklin College and will evolve as new standards and best practices emerge. For additional information, please contact the Franklin OIT Help Desk.
Step-by-step guide
Computers
Franklin OIT purchases and supports Dell and Apple computers with four year warranties. The laptop and desktop configurations below represent our standard configurations. The Dell systems below can be purchased on the Dell punchout of UGAMart under the Franklin College section. The Apple systems below require correspondence with our account representative prior to ordering in order to add the fourth year on the warranty. For help with ordering computers, please submit a ticket to the help desk to receive consultation from a member of the Client Services team.
Desktops
Dell Standard Desktop | Dell Tower Desktop | Apple Standard iMac | |
|---|---|---|---|
Model | Pro Slim Plus | Pro Tower Plus | Apple 24" iMac M4 Chip |
Processor | Intel Ultra 5 235 | Intel Ultra 7 265 | Apple M4 chip with 10-core CPU/GPU |
Memory | 16 GB | 16 GB | 16 GB |
Hard Drive | 512GB M.2 SSD | 512GB M.2 SSD | 512GB SSD |
Warranty | 4 Years | 4 Years | 4 Years |
Includes | 24" Monitor Wired Keyboard & Mouse DVD+/-RW | 24" Monitor | Integrated Display Wireless Keyboard & Mouse Built-in Webcam USB Adapter |
Estimated Cost | $1,143 | $1,349 | $1,768 |
Laptops
Dell Standard Laptop | Dell 2-in-1 Laptop | Apple Standard MacBook Pro | Apple Large Screen MacBook Air | |
|---|---|---|---|---|
Model | Dell Pro 14 Plus Clamshell | Dell Pro 14 Plus 2-in-1 | Apple 14" MBP M4 Chip | Apple 15.3" MacBook Air M3 Chip |
Processor | Intel Ultra 7 265U | Intel Ultra 7 265U | Apple M4 chip with 10-core CPU/GPU | Apple M3 chip with 8‑core CPU, 10‑core GPU |
Memory | 16 GB | 16 GB | 16 GB | 16GB RAM |
Hard Drive | 512GB SSD | 512GB SSD | 512GB SSD | 512 SSD |
Warranty | 4 Years | 4 Years | 4 Years | 4 Years |
Includes | 14" Screen Built-in Webcam U2424HE 24" USB-C Hub/Dock Monitor (+$270) Dual-band wireless | 13.3" Touch Screen U2424HE 24" USB-C Hub/Dock Monitor (+$270) Dell Active Pen PN5122W (+$29) | Integrated 14-inch Liquid Retina XDR display Built-in Webcam 96W USB-C Power Adapter USB-C to USB-A adapter | Integrated 15.3-inch Liquid Retina display Built-in Webcam 70W USB-C Power Adapter USB-C to USB-A adapter with HDMI out |
Estimated Cost | $1,350 | $1,482 | $1,875 | $1,700 |
Printers, Scanners, and Multi-function Copiers
Clients interested in purchasing an individual printer are encouraged to submit a helpdesk ticket to Franklin OIT. We will first inform them of any existing shared departmental printer options that may meet their needs. If those options are not sufficient, Franklin OIT will assist in obtaining a quote for an individual printer through an approved state vendor.
Smartphones and Tablets
Franklin OIT recommends Apple and Android based smartphones and tablets. All phones and tablets that contain 3G or 4G antennas are considered Wireless Communication Devices (WCDs) by the Office of Telephone Services which require special approval before ordering. For help with ordering state funded smartphones and tablets, please submit a ticket to the Helpdesk to receive consultation from a member of the Client Services team.
Classroom Technology
Franklin OIT collaborates with the Center for Teaching and Learning (CTL) to implement and support a standard model in classrooms across the college. This standard model uses a variety of technologies based on the instructional needs of the space. For questions about classroom technology needs, please submit a ticket to the Helpdesk to schedule an appointment with a member of the Instructional Technology team.
Server and Networking Equipment
Franklin OIT purchases Dell server hardware and complies with University standards for switches and access points. In collaboration with Enterprise Information Technology Services (EITS), we support Ruckus switches and Aruba wireless access points. All wireless networking deployed on the contiguous campus must be a part of the campus-wide PAWS system. Please submit a ticket to the Helpdesk to request consultation from a member of the Systems Management team.
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