Computer Support
Help Documents
- Adobe Software
- Alertus Desktop Asking for Admin Credentials Constantly
- ArchPass Duo
- Citrix Workspaces for vLab
- Digital Signage
- DNASTAR Lasergene Software
- Endpoint Management
- ESRI ArcGIS Software Information and Usage
- Fiji (ImageJ) Installation Instructions
- FileMaker Client: Transition from old FileMaker Server to New (v16, v17)
- Geneious Software
- Google Workspace
- Gradescope
- Help Desk Ticketing System
- JMP Student Edition Resources and Information
- Locating IP Information in Cisco VPN
- Mac OS
- Microsoft Copilot and Microsoft 365 Office Integrations
- Microsoft Office
- Printer Support
- Revvity Signals ChemDraw (formerly ChemOffice)
- Semichem Ampac Software
- Tips for Working Remotely
- Windows OS
External Resources
Need additional support?
If you have a question that has not been answered in our help documentation or FAQ pages, please click the "Submit a ticket" button to contact the Franklin OIT Help Desk and we will be happy to help!