eLC Course Design Consulting Services
The University of Georgia utilizes eLearning Commons (eLC) as it's online learning management system. eLC is powered by Brightspace's Desire2Learn LE 10.3 and is used to host fully online classes and course materials for face-to-face classes. The system provides a variety of instructional tools including the ability to organize and publish course materials, assignments, discussions, quizzes, grades, as well as third party integrations for textbook resources and collaboration tools.
Benefits of Service
eLC provides faculty, staff, and students a single location to access courses in which they are enrolled. The system automatically generates ATHENA course sections and enrolls users. Non-ATHENA courses for faculty and staff can be created quickly and easily by request, providing a secure, online area for groups and committees to meet and share information.
Franklin OIT provides training and support to Franklin College faculty and staff using eLC. Services include individual and group workshops, self-help resources, and troubleshooting support via our helpdesk ticketing system.
Requesting Use and Support
For Franklin College faculty, staff, or student support, contact the Franklin OIT Helpdesk
For after-hours support, call the GeorgiaVIEW Support Hotline: TOLL FREE 1-855-772-0423
Self-help resources:
- eLC Support Documentation
- CTL Support
- Brightspace Community Videos
- Lynda.com - Log in to lynda.com (with your MyID) then search for “Up and Running with Desire2Learn”
- USG GeorgiaView D2L Help Desk
Current Rates for Service
- eLC Course Design services are free to Franklin College Faculty and Staff.
- eLC is available and free to use for all UGA faculty, staff, and students.
Additional Documents and Information for Service
- eLC Support Documentation
- CTL Support
- Brightspace Community Videos
- Lynda.com - Log in to lynda.com (with your MyID) then search for “Up and Running with Desire2Learn”
- USG GeorgiaView D2L Help Desk
- EITS Status Page
- Course Groups Request Form
- Non-ATHENA Course Request Form