Support documentation for eLC is now hosted at its own site: https://help.elc.uga.edu.

The Center for Teaching and Learning and EITS partnered with members of the Office of Online Learning and Franklin College OIT to create the site and provide a centralized location for the most requested and often-viewed eLC help documents.

The site can also be accessed directly from a user's My Home page in eLC:

eLC Help Link

While the screen captures and some steps may no longer be valid, you can still access old tutorials here: Legacy eLC Documentation

For further assistance, please contact the Franklin Helpdesk: https://helpdesk.franklin.uga.edu

The USG Instructional Technology Services also provide self-help and live chat support 24/7/365 at https://d2lhelp.view.usg.edu

External Resources

USG D2L Help Center (for evening and weekend support)
CTL eLC Information
eLC Non-Athena Course Request form

Contact the Franklin OIT Help Desk

Help Desk
http://helpdesk.franklin.uga.edu

Email
helpdesk@franklin.uga.edu

Call
706-542-9900

Hours of Operation

Monday - Friday

8:00 a.m. - 5:00 p.m.

Website Information

Homepage & Directory

http://oit.franklin.uga.edu

Service Offerings

IT Services

Franklin College IT News

IT News and Updates

Systems Status Information

Franklin OIT Status

http://status.franklin.uga.edu/

Receive or Discontinue Status and Service Updates from Franklin OIT

UGA/EITS Systems Status Pages

http://status.uga.edu

https://twitter.com/uga_eits

https://www.facebook.com/uga.eits

USG Systems Status Page

http://status.usg.edu

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