Supported Operating Systems and Applications

Overview

Based on expertise Franklin OIT provides the highest level of support for the operating systems and applications below.  Depending on the issue, individuals may still need to be referred to software vendors for application-specific support.

Supported Software


Windows SystemsMacintosh Systems
Operating System

Windows 10/11 Enterprise

OS X 10.13 and higher
Productivity Tools

Office 365
Adobe Acrobat 

Office 365
Adobe Acrobat 

Virus ProtectionTrend Micro
Landesk Anti-Virus 
Trend Micro
Web and Email

Internet Explorer
Edge
Outlook
Outlook Web Application
Google Chrome
Mozilla Firefox 

Safari
Apple Mail
Outlook 2016
Google Chrome
Mozilla Firefox 

Creative Software

Adobe Creative Cloud

Adobe Creative Cloud
Media Players & PluginsWindows Media Player
iTunes
VLC Media Player
Adobe Flash
Java 
QuickTime/iTunes
VLC Media Player
Adobe Flash
Java 
Other Software

EndNote
SPSS
SAS & JMP
Secure SSH / Secure FTP 

EndNote
SPSS
JMP
Secure SSH / Secure FTP