Supported Operating Systems and Applications

Overview

Based on expertise Franklin OIT provides the highest level of support for the operating systems and applications below. Depending on the issue, individuals may still need to be referred to software vendors for application-specific support.

Supported Software

	Windows Systems	Macintosh Systems
Operating System	Windows 10* Windows 11 Enterprise	OS X 10.13 and higher
Productivity Tools	Office 365 Adobe Acrobat	Office 365 Adobe Acrobat
Virus Protection	Trend Micro Apex One Microsoft Defender Endpoint (plan 2)	Trend Micro Microsoft Defender Endpoint (plan 2)
Web and Email	Internet Explorer Edge Outlook Outlook Web Application Google Chrome Mozilla Firefox	Safari Apple Mail Outlook 2016 Google Chrome Mozilla Firefox
Creative Software	Adobe Creative Cloud	Adobe Creative Cloud
Media Players & Plugins	Windows Media Player iTunes VLC Media Player Adobe Flash Java	QuickTime/iTunes VLC Media Player Adobe Flash Java
Other Software	EndNote SPSS SAS & JMP Secure SSH / Secure FTP	EndNote SPSS JMP Secure SSH / Secure FTP

* The Windows 10 Operating System is end of life on October 14, 2025. After that time, there will be no additional updates and the software will be considered out of compliance with campus information security standards.

https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro