Available Software

Below is a list of currently available software applications that can be installed on UGA-owned computers within Franklin College. These applications can be self-installed using the Ivanti Portal Manager (Windows) or the Managed Software Center (Mac OSX). If you would like to request other software, or if you are having trouble installing any of the applications below,  please submit a Help Desk ticket at http://helpdesk.franklin.uga.edu or e-mail your request to the Help Desk at helpdesk@franklin.uga.edu. Please be aware that some programs that work for Windows computers may not work for Apple computers and vice versa.

Core Applications  

The following core applications are available to clients supported by Franklin OIT for installation on state-owned equipment. Availability may depend on the operating system or department participation in license.

Software is pre-installed on computers set up by Franklin OIT

Step-by-step guide

Windows Installation Guide Using Ivanti Portal Manager

The Ivanti Software Portal allows self-service installation of Franklin College's commonly used software titles on Windows computers. The Software Portal includes site-licensed software as well as free utilities that you can install at your convenience. If you encounter an error during the installation, or would like to suggest additional software to add to the Portal, please submit a Help Desk ticket at http://helpdesk.franklin.uga.edu or e-mail your request to the Help Desk at helpdesk@franklin.uga.edu.

Step 1: Open Portal Manager. 

• Click the Start Button, and scroll down to / search for "Portal Manager" in the Start Menu.
  

Step 2: Select the Software to install

• Locate the software that you'd like to install in the list and click "Install".

Step 3: View progress

• After you launch the installation, you can view the progress of each installation by clicking the "Status" button on the top bar.

Step 4: Finalize Install

• Once the software installs successfully, you should see the appropriate icons on your desktop or in the Start Menu.

• The Portal temporarily displays success or failure status in the Status box, but you can see the result by switching to List View. (Note: Occasionally the result will list as failed when the software was actually installed successfully. Please check the Start menu and see if the software is there if you get a failure message.)

Apple Installation Guide Using Managed Software Center

The Managed Software Center (MSC) allows self-service installation of Franklin College's commonly used software titles on Apple computers. The MSC includes site-licensed software as well as free utilities that you can install at your convenience. If you encounter an error during the installation, or would like to suggest additional software to add to the MSC, please submit a Help Desk ticket at http://helpdesk.franklin.uga.edu or e-mail your request to the Help Desk at helpdesk@franklin.uga.edu.

Step 1: Open the Managed Software Center

• Open the Managed Software Center from the icon on the dock or from the Applications folder.

Step 2: Select the Software to install

• Find the program you wish to install and click the "INSTALL" button beneath it.

Step 3: View progress

• The install button will change to "INSTALLING" and a spinning icon will appear while the program installs.

Step 4: Finalize Install

• When the button changes to "REMOVE" you have successfully installed the program. You can now uninstall it by clicking the REMOVE button if needed.

Related articles

• Page:
  Running Security Updates Without Upgrading MacOS (no admin required)
• Page:
  How to Determine If You're using the Managed Software Center (deprecated) or the Self Service Software Portal
• Page:
  Available Software and Installation Procedures
• Page:
  Ivanti (LANDesk)
• Page:
  Installing Software in Your User Applications Folder