eLearning Commons (eLC) Support
Support documentation for eLC is now hosted at its own site: https://help.elc.uga.edu.
The Center for Teaching and Learning and EITS partnered with members of the Office of Online Learning and Franklin College OIT to create the site and provide a centralized location for the most requested and often-viewed eLC help documents.
The site can also be accessed directly from a user's My Home page in eLC:
While the screen captures and some steps may no longer be valid, you can still access old tutorials here: Legacy eLC Documentation
For further assistance, please contact the Franklin Helpdesk: https://helpdesk.franklin.uga.edu
The USG Instructional Technology Services also provide self-help and live chat support 24/7/365 at https://d2lhelp.view.usg.edu
External Resources
- USG D2L Help Center (for evening and weekend support)
- CTL eLC Information
- eLC Non-Athena Course Request form
Monday - Friday 8:00 a.m. - 5:00 p.m. Homepage Directory Service Offerings Franklin OIT Status http://status.franklin.uga.edu/ Receive or Discontinue Status and Service Updates from Franklin OIT UGA/EITS Systems Status Pages https://www.facebook.com/uga.eits USG Systems Status PageContact the Franklin OIT Help Desk
Hours of Operation
Website Information
Systems Status Information
