Issue
Your browser security settings are set to block all third-party cookies, which make the checkbox in the ArchPass Duo frame grayed out.
Environment
Windows
Mac
Firefox
Chrome
Internet Explorer
Resolution
Add the following URLs to the exclusions list in the corresponding browsers:
- Internet Explorer: *.duosecurity.com
- Firefox:https://duosecurity.com
- Chrome and Opera: [*.]duosecurity.com
Please see source: https://help.duo.com/s/article/2189?language=en_US
Safari does not allow exclusions for third-party cookies.