Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

If you do not have the Managed Software Portal, please submit a ticket at helpdesk.franklin.uga.edu Insert excerptCSD:Alertus Desktop Asking for Admin Credentials Constantly - Technical SolutionCSD:Alertus Desktop Asking for Admin Credentials Constantly - Technical Solutionnopaneltrue


Cause

A server update caused a corruption to a configuration file that the client can't properly recover from. Reinstalling the application re-writes the file and resolves the issue.