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How to request general support at https://helpdesk.franklin.uga.edu

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  1. Visit helpdesk.franklin.uga.edu
  2. Click on Franklin OIT General Support Request
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  3. Click on the Request Support button
  4. Complete the form. When submitting your request, please include as much information as possible so that our team can more efficiently assist you. This information may include building, room number, preferred contact information, UGA control number, and serial number.