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Overview

"Zoombombings" are intentional disruptions of Zoom Meetings, often involving the use of hateful or pornographic imagery and language through participant video, participant audio, whiteboard/annotation tools, chat tool, and screensharing. Disruptors often access meetings by obtaining publicly shared Zoom Meeting links shared on public forums, listservs, social media, and websites.


What to do if a Zoombombing occurs

  1. Click on the Security button and select Suspend Participant Activities (shown to the right). This will:
    1. Lock the meeting
    2. Mute all video and audio (including hosts)
    3. Stop screen sharing
    4. Disable the chat tool
    5. End all breakout rooms
    6. Pause recording
  2. Unmute your audio to:
    1. Acknowledge what is happening to your participants
    2. Reassure them the incident will be reported
    3. Provide an update on what you are doing to take action (e.g., removing disruptive participants or rescheduling the meeting)

If you decide to move forward with your meeting, consider making 

  1. Remove disruptive participants from the Zoom Meeting if you are able to identify them
  2. Re-enable features to resume your Zoom Meeting, but consider leaving the following features in place:
    1. Lock Meeting - enabled (prevents removed participants from re-entering)
    2. Enable Waiting Room - enabled 
    3. Hide Profile Pictures - enabled
    4. Share Screen - disabled
    5. Rename Themselves - disabled
  3. Consider discussing the incident with participants to process the events that took place and connect them with campus resources:

Reporting a Zoombombing or other Zoom Incidents

Contact Franklin OIT and provide the following information:

  • Host MyID
  • Meeting ID
  • Date/Time of Meeting

Franklin OIT’s process for responding to Zoombombings

Zoombombings can 

  • Download available meeting data, recordings, and chat log from Zoom for analysis
  • Report the incident to appropriate units (e.g., UGA EOO, UGA Police, and EITS InfoSec) or indicate that a referral will be recommended once the report is finalized (e.g., Academic Honesty)
  • Develop a preliminary report for review with meeting host(s)
  • Provide a final report and relevant meeting data/files to meeting host and appropriate units (e.g., UGA EOO, UGA Police, and EITS InfoSec

Preventative Measures for Future Zoom Events

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