Franklin OIT provides print management services for networked printers. This includes print queue management and availability.
Benefits of Service
- Central access control management for networked printers and copiers
- Mass deployment of devices
Requesting Use and Support
Franklin College faculty and staff can request support for managed printers or request that printers be added to print management by contacting the helpdesk at:
- Submit a ticket
- Email the helpdesk
- Call 706-542-9900
Current Rates for Service
This service is available at no charge to Franklin College faculty, staff, and graduate students for use with state-owned equipment.
Additional Documents and Information for Service
Need Help?
- Gilbert Hall - Applying User Codes to Print to 2nd Floor Copiers
- How to Add a Printer Using Its IP Address
Client Responsibility
- Purchasing printing supplies such as toner and paper
- Reporting issues with printing or print management to the helpdesk for assistance
OIT Responsibility
- Maintaining infrastructure hardware and software to ensure the availability of the service
- Providing quotes for printers which can be supported through this service
- Troubleshooting and addressing issues related to print queues and print management