Overview
This document is intended to serve as a quick reference guide for Franklin College faculty and staff who need to teach remotely while ensuring business continuity.
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- Access Zoom: https://uga.zoom.us
- Help Documentation: https://t.uga.edu/5K8
- Zoom Help Center: https://support.zoom.us/hc/en-us
- Zoom Security Information: https://zoom.us/security
- Suggested Settings for Large Zoom meetings: https://kb.franklin.uga.edu/x/eoNMBQ
- EITS Recommended tips for securing Zoom meetings: https://t.uga.edu/5Or
- Using Zoom Annotation Tools: Zoom Annotation Tools Support
Blackboard Collaborate Ultra
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- Access YouTube: https://www.youtube.com/
- Step-by-Step Instructions to Upload YouTube Video: https://support.google.com/youtube/answer/57407?hl=en&co=GENIE.Platform=Desktop
- YouTube Captioning Support: https://support.google.com/youtube/answer/2734796?hl=en
Qualtrics
Qualtrics is a web-based survey tool that is free for UGA faculty, staff and student use.
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- UGA Libraries Hours during the break: https://www.libs.uga.edu/news/covid19-libraries-hours
- Tips for Getting Online: http://completega.org/covid/getting_online
- Georgia Broadband Deployment Initiative: COVID-19 Update: https://broadband.georgia.gov/georgia-internet-access-covid-19-update
- Charter Spectrum: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more
- Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps
- To enroll call 1-844-488-8395
- Installation fees will be waived for new student households
- Cell Phone carriers (various)
- Many cell phones are capable of serving as wireless hotspots; often this service is included in existing contracts or can be added for a fee.
- Contact the respective cell phone carrier for details.
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| Info |
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Franklin OIT Help Desk Phone: 706-542-9900 |
- Submitting a General Support Request: https://kb.franklin.uga.edu/x/HosEB
- Using the Team Dynamix Ticketing System: https://kb.franklin.uga.edu/x/vgJDB
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