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Overview

This document is intended to serve as a quick reference guide for Franklin College faculty and staff who need to teach remotely while ensuring business continuity.

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Blackboard Collaborate Ultra

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YouTube

YouTube is a video streaming and sharing service.

Info

Please note: YouTube is not currently a UGA service. Faculty who use YouTube are responsible for following all relevant federal, state, and institutional laws, policies, and guidelines.

Primary uses of YouTube in the classroom

  • Upload and publish video content for streaming
  • Closed captioning for videos
  • Share media inside or outside eLC

YouTube Support Resources

Qualtrics

Qualtrics is a web-based survey tool that is free for UGA faculty, staff and student use.

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Info

Franklin OIT Help DeskPhone: 706-542-9900
Email: helpdesk@franklin.uga.edu

Ticket: https://helpdesk.franklin.uga.edu 
Please note: In cases of campus closure or online operation, the Franklin OIT Help Desk call number will be unavailable.  You can still submit requests by emailing Email: helpdesk@franklin.uga.edu or using the ticketing system.  These requests will be addressed remotely in case of online operation or as soon as campus is re-opened in case of closures.
Phone: 706-542-9900

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