Overview
This document is intended to serve as a quick reference guide for Franklin College faculty and staff who need to teach remotely while ensuring business continuity.
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- Access Zoom: https://uga.zoom.us
- Help Documentation: https://t.uga.edu/5K8
- Zoom Help Center: https://support.zoom.us/hc/en-us
- Zoom Security Information: https://zoom.us/security
- Suggested Settings for Large Zoom meetings: https://kb.franklin.uga.edu/x/eoNMBQ
- EITS Recommended tips for securing Zoom meetings: https://t.uga.edu/5Or
- Using Zoom Annotation Tools: Zoom Annotation Tools Support
Blackboard Collaborate Ultra
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- Access Kaltura: via eLC or https://kaltura.uga.edu
- Help Documentation: https://t.uga.edu/5Kf
- Creating and Uploading Videos to Kaltura: https://t.uga.edu/5Kh
- Sharing Kaltura Videos in eLC via Content Tool: https://t.uga.edu/5Kj
- Captioning Kaltura Videos: https://t.uga.edu/5Kl
YouTube
YouTube is a video streaming and sharing service.
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Please note: YouTube is not currently a UGA service. Faculty who use YouTube are responsible for following all relevant federal, state, and institutional laws, policies, and guidelines. |
Primary uses of YouTube in the classroom
- Upload and publish video content for streaming
- Closed captioning for videos
- Share media inside or outside eLC
YouTube Support Resources
- Access YouTube: https://www.youtube.com/
- Step-by-Step Instructions to Upload YouTube Video: https://support.google.com/youtube/answer/57407?hl=en&co=GENIE.Platform=Desktop
- YouTube Captioning Support: https://support.google.com/youtube/answer/2734796?hl=en
Qualtrics
Qualtrics is a web-based survey tool that is free for UGA faculty, staff and student use.
- Access Qualtrics: https://ugeorgia.qualtrics.com
- Help Documentation: https://eits.uga.edu/web_and_applications/qualtrics/
- Requesting a Qualtrics Account, Consultation, or Support: https://kb.franklin.uga.edu/x/1QKlAg
- Qualtrics Help Documentation: https://www.qualtrics.com/support/survey-platform/
Adobe Creative Cloud
Adobe Creative Cloud is a software bundle available to Franklin College faculty and staff that supports graphic design, video editing, audio editing, among other creative tasks.
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- Access Adobe Creative Cloud FAQs: https://kb.franklin.uga.edu/x/noBWAw
UGA Adobe Enterprise License Agreement Information: https://t.uga.edu/5Kq
- Adobe Creative Cloud Tutorials: https://helpx.adobe.com/support/creative-cloud.html
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Captioning and Equitable Alternatives
For ADA purposes, there are two kinds of media:
- media produced by members of the UGA community, and
- media produced outside of UGA
The UGA Disability Resource Center (DRC) can caption media produced outside of UGA, but for anything produced by members of the UGA community, the responsibility for captioning or providing an equitable alternative lies with the creator and their department.
Here are a number of resources to assist you in making sure the media in your course(s) meet the captioning requirement:
- Captioning media produced off-campus:https://drc.uga.edu/content_page/3-steps-to-captioning-your-classroom-media
- Kaltura Captioning: https://help.elc.uga.edu/faculty/kaltura-audio-and-video/captioning/
- YouTube Captioning Support: https://support.google.com/youtube/answer/2734796?hl=en
- EOO Electronic & Information Technology Accessibility: https://eoo.uga.edu/policies/electronic-information-technology-accessibility
If captioning is not the chosen form of providing accessible media there are other Equitable Alternatives that can be considered. An equitable alternative means any course material used can be accessed by as many learners as possible regardless of ability. Some options are listed below.
- Adding narration for PowerPoint Slides: https://support.office.com/en-us/article/add-or-delete-audio-in-your-powerpoint-presentation-c3b2a9fd-2547-41d9-9182-3dfaa58f1316
- Providing a written transcript
- Providing text tag modifications for images
Questions about captioning media can be directed to DRC: ccap@uga.edu.
Course Delivery Considerations
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- Provide students call-in information for audio-only participation in Zoom class sessions
- Record Zoom class sessions and upload recordings to Kaltura for later viewing in eLC
- Consider incorporating pre-recorded lessons for later viewing in eLC as an alternative to synchronous Zoom class sessions
- Use the captioning features in Kaltura to generate editable closed captions and downloadable transcripts
- Provide text-based content for download prior to live classes or in parallel to pre-recorded lessons (e.g., PDFs or PowerPoints of lessons/lectures, caption file transcripts, etc.)
- When creating online tests for your students consider them all to be open books tests.
Resources
- How to Be a Better Online Teacher: https://www.chronicle.com/interactives/advice-online-teaching
Student Access Considerations
The following resources may be relevant for some students who encounter internet access challenges:
- UGA Libraries Hours during the break: https://www.libs.uga.edu/news/covid19-libraries-hours
- Tips for Getting Online: http://completega.org/covid/getting_online
- Georgia Broadband Deployment Initiative: COVID-19 Update: https://broadband.georgia.gov/georgia-internet-access-covid-19-update
- Charter Spectrum: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more
- Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps
- To enroll call 1-844-488-8395
- Installation fees will be waived for new student households
- Cell Phone carriers (various)
- Many cell phones are capable of serving as wireless hotspots; often this service is included in existing contracts or can be added for a fee.
- Contact the respective cell phone carrier for details.
Additionally, the following resources are available to students as they transition to an online learning model:
- Division of Academic Enhancement | DAE at a Distance: https://dae.uga.edu/dae_at_a_distance/
FERPA Information
Excerpted from the UGA Registrar's Office: FERPA | General Information page under "What is allowable?" section:
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- Know Your Copyrights: FAQs: http://www.knowyourcopyrights.org/resources-for-teaching-faculty/frequently-asked-questions.html
- Face-to-face Teaching: http://www.knowyourcopyrights.org/resources-for-teaching-faculty/frequently-asked-questions/uses-in-the-traditional-face-to-face-classroom.html
- Online Teaching: http://www.knowyourcopyrights.org/resources-for-teaching-faculty/frequently-asked-questions/uses-in-the-online-classroom-course-management-system.html
Requesting Support
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Franklin OIT Help DeskPhone: 706-542-9900 Email: helpdesk@franklin.uga.edu |
- Submitting a General Support Request: https://kb.franklin.uga.edu/x/HosEB
- Using the Team Dynamix Ticketing System: https://kb.franklin.uga.edu/x/vgJDB
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