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In cooperation with the Dean's Office, Franklin OIT provides computer lifecycle management for units and departments within Franklin College. As As college budgets allow, Franklin OIT plans for a four-year lifecycle. This This plan takes into account the average lifespan of the technology Franklin OIT supports and allows the college to maximize the usefulness of devices while minimizing downtime and support costs.
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Maintaining a computer lifecycle ensures the continued success of Franklin College by reducing downtime and increasing productivity. A lifecycle management approach also allows the college to budget and plan for technology needs rather than addressing critical needs on a case-by-case basis.
Process
Timeline
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Requests & Commitments will only be open March 1 - April 1 for departments to enter requests |
Process Steps
February - March
Gather Inventory Data
Franklin OIT will work with UGA Property control to gather data on department inventory in February.
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- Identify the primary computer for each faculty and staff member whose primary HR department in OneSource is assigned within the Franklin College
- Remove any non-primary computers or non-IT equipment from the inventory list
- Sort the remaining devices by purchase date with the oldest equipment at the top
Develop a proposal for devices that need to be replaced this year
Info One way IT Professionals may wish to draft their proposal: - Divide the list into quarters and color codecodes:
- Red - oldest equipment, recommended for replacement this year
- Orange - older equipment, recommended for replacement next year
- Yellow - newer equipment, recommended for replacement in two years
- Green - newest equipment, recommended for replacement in three years
This methods method makes updates in the future simpler as colors just roll up and new devices are added
- Divide the list into quarters and color codecodes:
The lifecycle proposal will be submitted to the department by the end of February.
March - April
Department Review
The department head will review the lifecycle proposal in March and re-prioritize requests based on business needs as needed. The department head or their delegate will input the prioritized list into the request and commitments system by April 1st.
April - July
Preliminary Allocation Selection
Franklin OIT will use the following sources to estimate the funding available:
- Funding levels from previous years
- Current funding available
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Franklin OIT will communicate the final computer allocations to department heads by early July. Allocations , and IT Professionals will coordinate the setup and delivery of lifecycle computers with individuals.
- Allocations that were fulfilled will be marked as "Franklin OIT Commitment" in the Requests and Commitments system.
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- Allocations that Franklin OIT was unable to fulfill will be returned to a "
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Roles and Responsibilities
Process Owner
IT Manager for Client Services, North
- Defines the process
- Monitors and reports process performance
- Aligns the process with changing business needs through continual improvement
Process Manager
IT Manager for Client Services, North
IT Manager for Client Services, South
- Ensures the process is executed appropriately at each described step
- Ensures the appropriate deliverables are being produced
- Guides process performers appropriately
Process Performers
IT Professionals with Client Services
Department Head
Department Business Manager or other inventory representative
- Carries out process activities
- Works with stakeholders to ensure the effectiveness of the process
- Creates deliverablesNot Selected" status.
External Resources
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