Summary

Due to the significant increases in costs and changes to licensing models in 2024, a process of evaluating alternatives and competitors to the Qualtrics survey tool. Based on the results of that process and changes in scope of the original product, QuestionPro and Alchemer were selected as the final recommended products. Qualtrics will still be available to license, but will require buy-in and will now have a change in pricing models.

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• May 1, 2025 - Departments that wish to pay for continued use of Qualtrics will be asked to opt in by May 1, 2025. A clean-up of Qualtrics accounts will be conducted over the summer of 2025 to prepare for the cost-sharing program.

  The exact usage costs will vary each year, but for the first year, it is anticipated to be $0.125 per response. University schools, colleges, and administrative units will be charged in June 2026 for their use of Qualtrics during the second half of fiscal year 2026. Going forward, charges will be billed in late spring for usage during the given fiscal year. In example, for fiscal year 2027, units will receive their bill in late spring of 2027, thus enabling payment with end-of-year funds.

• December 2025 - Qualtrics will transition to a cost-sharing program. The University will cover 50% of the Qualtrics usage costs, while departments, schools, and colleges will be responsible for the remaining 50%, allocated according to their employees' continued use of Qualtrics. All current faculty and staff account holders will continue to have access to Qualtrics through December 2025, but only departments participating in the cost-sharing program will retain access in January 2026.

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