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Overview

"Zoombombings" are intentional disruptions of Zoom Meetings, often involving the use of hateful or pornographic imagery and language through participant video, participant audio, whiteboard/annotation tools, chat tool, and screensharing. Disruptors often access meetings by obtaining publicly shared Zoom Meeting links shared on public forums, listservs, social media, and websites.


Table of Contents
excludeOverview

What to do if a Zoombombing occurs

  1. Click on the Security button and select Suspend Participant Activities (shown to the right). This will:
    1. Lock the meeting
    2. Mute all video and audio (including hosts)
    3. Stop screen sharing
    4. Disable the chat tool
    5. End all breakout rooms
    6. Pause recording
  2. Unmute your audio to:
    1. Acknowledge what is happening to for your participants (they will not be able to respond)
    2. Reassure them participants that the incident will be reported
    3. Provide an update on what you are doing to take action (e.g., removing disruptive participants or rescheduling the meeting)
  3. After the incident, consider discussing the events that took place with participants to process what happened together and connect them with appropriate campus resources if they have been affected (e.g., Student Care and Outreach, University Health Center, Human Resources)

If you decide to move forward with your meeting , consider making 

  • Remove disruptive participants from the Zoom Meeting if you are able to identify them
    • Re-enable features to resume your Zoom Meeting, but

    after removing participants, consider leaving the following security features in place:

    1. Lock Meeting - enabled (prevents removed participants from re-entering)
    2. Enable Waiting Room - enabled 
    3. Hide Profile Pictures - enabled
    4. Share Screen - disabled
    5. Rename Themselves - disabledConsider discussing the incident with participants to process the events that took place and connect them with campus resources:

    Reporting a Zoombombing or other Zoom Incidents

    Contact Franklin OIT and provide the following information:

    • Host MyID
    • Meeting ID
    • Date/Time of Meeting

    Franklin OIT’s process for responding to Zoombombings

    Zoombombings can 

    • Download available meeting data, recordings, and chat log from Zoom for analysis
    • Report the incident to appropriate units (e.g., UGA EOO, UGA Police, and EITS InfoSec) or indicate that a referral will be recommended once the report is finalized (e.g., Academic Honesty)
    • Develop a preliminary report for review with meeting host(s)
    • Provide a final report and relevant meeting data/files to meeting host and appropriate units (e.g., UGA EOO, UGA Police, and EITS InfoSec

    Preventative Measures for Future Zoom Events