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Overview

This service level agreement defines OIT responsibilities as well as client responsibilities with respect to web-based course evaluations; the agreement also addresses common questions and procedures.

Table of Contents
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excludeOverview|Step-by-step guide

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TaskDeadline
Loading Course Lists
To ensure that the correct students are given access to the correct evaluation, administrators should submit a list of courses to OIT for processing (see below for format)
5 business days before start date of evaluation
Opening an Evaluation
In order to open an evaluation, administrators should submit a date and time to open each evaluation
2 business days before start date of evaluation

Editing an Existing Evaluation
In order to modify any of the questions on an evaluation form, the new format (which must be vetted, see below) should be submitted to OIT in order to implement the changes

15 business days before start date of evaluation

Pricing

Pricing is based on the whether your unit is part of Franklin College, the number of types of evaluations you offer, and the number of course loads needed each semester. Many units have a single evaluation questionnaire for all courses, ie a single evaluation type. Some units want to offer a different evaluation type, i.e. a different set of questions, depending on the course being evaluated. Please refer to pricing below:

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Please submit all course evaluation requests through theĀ Course Evaluation Load Request Form.

Administrator Tasks

The following tasks may be completed via the administration interface available athttps://www.franklin.uga.edu/evaluation/admin/login.php

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