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Maintaining a computer lifecycle ensures the continued success of Franklin College by reducing downtime and increasing productivity. A lifecycle management approach also allows the college to budget and plan for technology needs rather than addressing critical needs on a case-by-case basis.
Roles and Responsibilities
Process Owner
IT Manager for Client Services, North
- Defines the process
- Monitors and reports process performance
- Aligns the process with changing business needs through continual improvement
Process Manager
IT Manager for Client Services, North
IT Manager for Client Services, South
- Ensures the process is executed appropriately at each described step
- Ensures the appropriate deliverables are being produced
- Guides process performers appropriately
Process Performers
IT Professionals with Client Services
Department Head
Department Business Manager or other inventory representative
- Carries out process activities
- Works with stakeholders to ensure the effectiveness of the process
- Creates deliverables
Process Flow
Timeline
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Process Steps
Gather Inventory Data
Franklin OIT will work with UGA Property control to gather data on department inventory in February.
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Franklin OIT will communicate the final computer allocations by July 1st. Allocations that were fulfilled will be marked as "Franklin OIT Committment" in the Requests and Commitments system. Allocations that Franklin OIT was unable to fulfill will be returned to a "Submitted" status.
Roles and Responsibilities
Process Owner
IT Manager for Client Services, North
- Defines the process
- Monitors and reports process performance
- Aligns the process with changing business needs through continual improvement
Process Manager
IT Manager for Client Services, North
IT Manager for Client Services, South
- Ensures the process is executed appropriately at each described step
- Ensures the appropriate deliverables are being produced
- Guides process performers appropriately
Process Performers
IT Professionals with Client Services
Department Head
Department Business Manager or other inventory representative
- Carries out process activities
- Works with stakeholders to ensure the effectiveness of the process
- Creates deliverables
External Resources
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