Supported Operating Systems and Applications

Overview

Based on expertise Franklin OIT provides the highest level of support for the operating systems and applications below.  Depending on the issue, individuals may still need to be referred to software vendors for application-specific support.

Supported Software


Windows SystemsMacintosh Systems
Operating System

Windows 10*

Windows 11 Enterprise

OS X 10.13 and higher
Productivity Tools

Office 365
Adobe Acrobat 

Office 365
Adobe Acrobat 

Virus Protection

Trend Micro Apex One

Microsoft Defender Endpoint (plan 2)

Trend Micro

Microsoft Defender Endpoint (plan 2)

Web and Email

Internet Explorer
Edge
Outlook
Outlook Web Application
Google Chrome
Mozilla Firefox 

Safari
Apple Mail
Outlook 2016
Google Chrome
Mozilla Firefox 

Creative Software

Adobe Creative Cloud

Adobe Creative Cloud
Media Players & PluginsWindows Media Player
iTunes
VLC Media Player
Adobe Flash
Java 
QuickTime/iTunes
VLC Media Player
Adobe Flash
Java 
Other Software

EndNote
SPSS
SAS & JMP
Secure SSH / Secure FTP 

EndNote
SPSS
JMP
Secure SSH / Secure FTP 

* The Windows 10 Operating System is end of life on October 14, 2025. After that time, there will be no additional updates and the software will be considered out of compliance with campus information security standards.

https://learn.microsoft.com/en-us/lifecycle/products/windows-10-home-and-pro