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The official VPN software for the UGA campus is Cisco AnyConnect, supported by EITS. This VPN should be used for accessing campus network resources while working remotely and for accessing sensitive systems while on-campus. While off-campus, this VPN functions as a “split-tunnel”, where network traffic intended for campus is securely handled by the VPN and all other internet traffic is insecurely handled by the regular internet service provider. For situations requiring protection of all traffic from a remote location (E.g., working from a foreign country), the use of a full-tunnel “full tunnel” VPN connection may be necessary to provide the appropriate level of network security of all traffic.
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While most third party VPN services (E.g., NordVPN, ExpressVPN, SurfShark) also establish a single tunnel to their network, it is NOT to the UGA campus but to the provider’s network itself. This can help to mitigate security concerns of a local network (E.g., public wireless, foreign country, hotel business center) but it will NOT provide a secured tunnel to the UGA campus directly. Use of third party VPNs should be used carefully and risks fully understood to avoid putting data or systems at risk. The UGA campus does not currently have a policy prohibiting the use of third party VPNs for security and privacy reasons. However, individuals , however, a policy may be adopted in the future. Individuals are responsible for understanding the risks and limitations of such services. Submit a ticket to Franklin OIT for assistance installing a client.
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Client software must be provided by the individual and Franklin OIT cannot offer support for a given service. If a future policy or stance on third party VPN service is adopted, it may be necessary to remove previous installations. |
Links
EITS support page for Cisco AnyConnect VPN: https://eits.uga.edu/access_and_security/infosec/tools/vpn/
UGA Policy (08.01.007 3.d.a.) on use of UGA Remote Access VPN to access campus resources: https://policy.uga.edu/policies/#/programs/SyoT3w1La