Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

...

...

...

Overview

This service level agreement defines OIT responsibilities as well as client responsibilities with respect to web-based Exam Scheduler; the agreement also addresses common questions and proceduresRoom Scheduler.

Step-by-step guide

Table of Contents
minLevel2
excludeOverview|Step-by-step guide

...

The web-based exam scheduler serves a single function - to enable reservation of seats in classrooms for exams when the classes are larger than the classroom capacity. Exams are spaced over several blocks of time to give all students access to the classroom.

OIT Responsibilities

Upon signing of this service level agreement, OIT will provide client access to the online exam web-based room scheduler within 7 business days. If your unit has a time-sensitive request, please contact ssharp@plexusweb.com or brewer@uga.edu as contact the Franklin OIT Helpdesk as quickly as possible. If your request cannot be completed within 2 business daysany sooner than the 7 day turnaround, you will be contacted promptly with an explanation and a projected completion date.

Client Responsibilities

Client is responsible for loading the following data into the system, and communicating with students on how to access the system.

  • Creation of all classes, events, meetings, etc using the classroom room being scheduled
  • Creation of all test slots, dates and times
  • Upload of all student rolls in classes

...

Features and Functions

The web-based room scheduler serves a single function - to enable reservation of seats in rooms for exams, events, meetings, etc when the groups are larger than the room capacity. Slots are spaced over several blocks of time to give all audiences access to the room.

How It Works

This is how the system works from a student perspective:

  • Registration is on a first come, first serve basis. Sign ups are restricted to individuals uploaded by client for particular scheduling block.
  • Once an individual has reserved a slot, they may change their registration at any time. They simply select a new slot and it will override the previous reservation.
  • They may also check their reserved time slot by going to the registration site. Registered times that are in the past will not show.

Fees

We charge an annual fee of $500 to all units using this room scheduler software. The billing year runs from July 1 - June 30. You will be billed a prorated amount if you begin using the system in any other semester besides Fall Semester.

URLs to  Scheduler

Chemistry

...

All use secure MyID authentication.

Filter by label (Content by label)
showLabelsfalse
max5
spacesFOITADMFOKFC
sortmodified
showSpacefalse
reversetrue
typepage
labelsSLA web-services

External Resources

Insert excerpt
Service Level Agreements (SLAs)
Service Level Agreements (SLAs)
nopaneltrue