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Some clients use contact groups to send e-mail correspondences. While you have to enable this feature in Outlook on Mac OS X, it is a pretty straightforward process.
Step-by-step Guide
Mac OS X
The Mac OS X version of Outlook has local folders turned off. This setting needs to be unchecked before you can add Contact Groups as demonstrated by the steps below.
Step 1: Open the contacts pane by clicking the icon at the bottom right of the Outlook Window that looks like two people.
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Notice that the "New Contact Group" button is grayed out.
Step 2: Make the "New Contact Group" button clickable.
- The
As the image above indicates, the "New Contact Group" button is grayed out initially
in Outlook
Step 3:
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In the Apple Toolbar, click "Outlook" then "Preferences".
Select the "General" icon under "Personal Settings".
Uncheck "Hide On my Computer folders".
Step 3: Add contacts to the contact group.
Click "New Contact Group".
Set the group name and add contacts.
Windows 7 or Windows 10
Windows versions of Outlook do not have local folders turned off so you can simply add a contact group, as demonstrated in the steps below.
Step 1: Click "New Contact Group".
Step 2: Set the group name and add contacts.
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