What is Code42?
Code42 is a backup software, formerly called CrashPlan. Currently, a pilot license for the unlimited cloud storage model is employed at the University level. This backup software is designed to help you recover your data in case of a hard drive failure or other catastrophe. Franklin College uses the best practices and suggestions from Code42 in most cases.
What should I back up with Code42?
Code42 is designed to back up working files. This means files and folders you create and work on such as those within your Documents, Desktop, Photos, Videos, and Music folders.
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For more information, see the Code42 documentation What should you back up?
Is my data safe in the cloud?
All data transmitted to the Code42 cloud servers is compressed and encrypted. Your MyID holds the encryption key, so you are the only one able to decrypt the data.
For more information, see the Code42 documentation Code42 Security White Paper, Archive Encryption Key Security (Recommended Option)
Can I use Code42 to store my documents so I can work on them from another computer?
No. Code42 is a backup service which means it will back up files on your hard drive and can be used to restore the files in the case of a hard drive failure, or accidental deletion. If you would like to store your files in such a way as to access them on another computer, you must use a file sync service such as OneDrive, DropBox, Google Backup and Sync, etc. You may also accomplish this with external storage media such as portable external hard drives or thumb drives.
You may use Code42 to back up a folder synchronized to a file sync service. In the Franklin College environment, these folders are generally selected by default. If you are unsure if your file sync folder is included in your backup, please contact the Franklin Help Desk by emailing helpdesk@franklin.uga.edu or creating a ticket at https://helpdesk.frankin.uga.edu.
I use a file sync service for all of my important data, why do I need a backup?
Having an incremental backup of your synced folder can better protect you from ransomware. Ransomware is a malicious software designed to hold your files hostage until you pay a ransom. Many instances of ransomware attacks have been reported recently.
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