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Overview

This service level agreement defines OIT responsibilities as well as client responsibilities with respect to web-based Room Scheduler.

Step-by-step guide

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  • Registration is on a first come, first served serve basis. Sign ups are restricted to individuals uploaded by client for particular scheduling block.
  • One Once an individual has reserved a slot, they may change their registration at any time. They simply select a new slot and it will override the previous reservation.
  • They may also check their reserved time slot by going to the registration site. Registered times that are in the past will not show.

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External Resources

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FOITADM:Service Level Agreements (SLAs)
FOITADM:Service Level Agreements (SLAs)
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