Overview

This service level agreement defines OIT responsibilities as well as client responsibilities with respect to web-based Room Scheduler.

Step-by-step guide

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Upon signing of this service level agreement, OIT will provide client access to the web-based room scheduler within 7 business days. If your unit has a time-sensitive request, please contact ssharp@plexusweb.com or brewer@uga.edu as contact the Franklin OIT Helpdesk as quickly as possible. If your request cannot be completed any sooner than the 7 day turnaround, you will be contacted promptly with an explanation and a projected completion date.

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