Web Content Unit Administrator Job Responsibilities

Owned by Laura P Rowan
Last updated: Feb 21, 2024 by Stephanie Lynn
3 min read

Overview:

The Web Content Unit Administrator role is reserved for the main contact of the department's website. No more than two people may have this role: a primary and a backup. Unit Heads are the only people that can request this permission level for their staff. Please create a helpdesk ticket to make this request.

There are some important responsibilities with this position, including regular content maintenance tasks such as updating news and events, and academic materials, but there are security implications with this role as well related to user accounts and access.

Specific job responsibilities and tasks are outlined below:

General Description of Tasks:

The Web Content Unit Administrator is responsible for adding and updating all content on a department’s website. They are responsible for adding basic pages, events, articles, personnel pages, etc. They will also add new content into the website’s navigation (menu) and can restructure the existing menu.

The Web Content Unit Administrator is responsible for creating and removing user accounts related to content management capabilities. User accounts should be deactivated as soon as a termination occurs, but audits of user access should be conducted at least once a semester to ensure access levels are appropriate.

Job Responsibilities

  • Ensure the department web site remains in compliance with Franklin College Web Content Standards.

  • Manage and maintain department web site content to ensure it stays current. Content might include news articles, calendar events, academic content, research content, personnel listings, and other ancillary content.

  • Audit User accounts annually to ensure that only active employees have the appropriate access to manage content on the web site.

  • Remove personnel pages and user access from terminated employees in a timely manner

  • Add personnel pages and user access for new hires in a timely manner

  • Add/Remove Graduate Student Personnel pages and access each semester in a timely manner

Web Content Unit Administrator Permission Capabilities:

A Web Content Unit Administrator can:

  • Add, edit, delete any piece of content on a department/center/institute’s website

  • View, revert and delete revisions

  • Add pages to or restructure the current menu

  • Add, edit and remove personnel pages

  • Add user accounts for certain types of users (personnel and web committee - see below).

  • Create news articles and Events

  • Modify color scheme under "Appearance"

  • Create URL redirects

Permissions for Roles that can be assigned by Web Content Unit Administrator Admin:

Reserved for faculty, staff and sometimes graduate students. Any faculty, staff or student of a unit can request this permission level.

  • Can only edit their own personnel page. They must be made an "author" of their personnel page to edit it. 

  • Can also edit Basic Pages which they are the authors of. 

Reserved for people other than the unit administrator who can work general content on the website. Unit Heads or Web Content Unit Administrators are the only people that can request this permission level for their staff.

  • Has all permissions of Level 1 PLUS

  • Can add, edit, delete any piece of content

  • View, revert and delete revisions

  • Work with menus

  • Can schedule news article to publish in the future

Support:

Franklin OIT Web Services Team provides training for new Web Content Unit Administrators in a one-on-one Zoom training class. Please create a helpdesk ticket to request training.

The team also provides technical support for website issues and steers Web Content Unit Administrators to the appropriate online documentation in Drupal to help them make their content updates.