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Troubleshooting Host and Panelist access for Webinars

Troubleshooting Host and Panelist access for Webinars

Nov 18, 2021

If you are trying to join a webinar as the Host or Panelist position, and are getting the error stating "email sign on is unavailable" there are a few steps you can take to try and resolve this issue.

(The desktop App is strongly recommended for webinars)

  1. Sign out of Zoom within the desktop app, as well as the website login, this should remove you from any current zoom sessions.
  2. Follow the link provided by zoom, this should take you to a page that has an image like this-

         

      3. Select the sign in option, this will take you to a login page that looks like this-

         

      4. Login using your myID, and this will allow you access to the webinar under the appropriate role applied to your login.