Status System

Franklin OIT provides timely updates about the status of services through the status system available at status.franklin.uga.edu

Benefits of Service

Individuals are notified of changes in service availability in a timely fashion
Scheduled maintenance

Requesting Use and Support

Individuals can report issues or ask questions about this service by contacting the Franklin Helpdesk at:

Current Rates for Service

Individuals can utilize this service to view the status of other Franklin College supported IT services for no additional charge. This service is not available for status updates for systems not managed by Franklin OIT. If you believe there is a service that Franklin College provides that should be present in this service but is not, please notify the helpdesk.

Additional Documents and Information for Service

Eligibility

Franklin OIT only provides status updates about Franklin College IT Services utilizing this service. Franklin OIT may also utilize this service to provide updates about campus wide IT issues as they pertain to Franklin College IT services.

Client Responsibility

Visit the status website for information regarding Franklin College IT Services
Manage subscription to email notifications
- Some individuals will be subscribed automatically including but not limited to: department heads, office managers, individuals who manage specific services
- Receive or Discontinue Status and Service Updates from Franklin OIT

OIT Responsibility

Manage and maintain the hardware, software, and infrastructure that support this service
Utilize the service to provide timely updates and notifications about service interruptions