Individual File Shares

Owned by Stephanie Lynn
Last updated: Jan 09, 2019 by Tiffany Linhardt (Unlicensed)
2 min read

Franklin OIT provides all faculty and staff with a basic home folder to foster a flexible computing environment.  This home folder (also known as a U:\ drive) stores your "My Favorites" and "My Documents" allowing them to travel with you between computers managed by Franklin OIT with MyID login.  Every account starts with 2GB of space which can be increased to 10GB, based upon need. Other quota exceptions will be evaluated on a per-case basis.

Benefits of Service

Benefits of individual file shares:

  • A location for individuals to store files best suited for their own use
  • Two levels of backups for data stored in this location
  • The contents of Favorites and Documents follows the account between Windows-based computers
  • The shared folders are remotely accessible through campus VPN

Requesting Use and Support

New Clients

Franklin College faculty and staff can request access to an individual file share by contacting the Franklin OIT Helpdesk.

Existing Clients

Franklin College faculty and staff can request support for individual file shares by contacting the Franklin OIT Helpdesk.

Current Rates for Service

  • Individual file shares are available to Franklin College faculty and staff free of charge.
  • Should the need for storage space exceed current capacities, Franklin OIT personnel will consult with clients to make recommendations for more appropriate storage mediums.

Client Responsibility

Clients are responsible for the following:

  • Initiate support requests for services via the Franklin OIT Help Desk.
  • Adhere to the UGA Policy on the Use of Computers in regards to data storage and transmission.
  • Notify Franklin OIT if a client is leaving a unit or the point of contact changes.

OIT Responsibility

Franklin OIT is responsible for the following:

  • Respond to initial client request for information, use of, or support for this service.
  • Meet with the client to discuss needs and provide a detailed list of recommendations if requested.
  • If required, provide a Memorandum of Understanding to detail work that falls outside of standard service levels.
  • Provide adequate notice to clients of any proposed service changes.
  • Inform clients of any failures or issues noted in logs or monitoring tools, along with proposed solutions.