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Only the latest version of the JMP product will be available for download and licensing for all current Operating Systems on Mac and PC. Prior versions or platforms of the product are not provided or supported.

Overview

This article outlines how to install JMP Pro on a personal computer, as well as how to update the license using the files provided by EITS. If you need to install it on a Franklin College-owned computer please use the Ivanti software portal (https://kb.franklin.uga.edu/x/hwV0), or submit a help desk ticket request to Franklin OIT (helpdesk.franklin.uga.edu).

Procedure

Windows

  1. Download the installer (under the heading "How do I access JMP?") from the EITS website here: https://eits.uga.edu/hardware_and_software/software/jmp/ . A pop-up will appear asking you to log in; enter a valid UGA MyID and password to start the download.

  2. Right-click the downloaded zip file for the JMP installer (usually saved in your Downloads folder by default) and select "Extract All..." from the drop down menu.



  3. Specify a folder to extract the installation files and click Extract. 

    Extract.png

  4. Go into the folder you extracted for the JMP installation. Navigate to JMP-Pro-15-Windows-x64\Windows\JMP\JMP_Pro\15_0\Windows and double click the setup.exe file.



  5. An install window will open and you will be prompted to click Next a few times until you can click Install to proceed with the installation. (You may be prompted to enter an Administrator password to proceed)



  6. All done! Enjoy JMP Pro!

If you launch JMP and receive an error message about the license, continue on to the next section.

Update License File (Windows)

If you install JMP and are unable to use the software because "This copy of JMP is either unlicensed, or the license has expired", you'll need to update the license to the latest version.

*To update a license file within Windows, JMP will need to be opened as an Administrator.  To do this, right click on JMP and select "Run as administrator"

  1. To obtain a new license file, download it from the EITS website here: https://eits.uga.edu/hardware_and_software/software/jmp/ under the heading "How do I license JMP?". Enter your MyID information when prompted for a username and password.

  2. Just like with the installer files in step 3 of the installation section, right-click the downloaded file, select "Extract All", then choose a folder to extract the contents to.



  3. Launch JMP as an administrator. In the "Provide Your JMP License" window, click "Open License"



  4. Navigate to your extracted JMP license folder. Click the license file you need, then click "Open" to select it. If you're using JMP 15, select the license file that begins with JMP150. If you're using JMP 16, choose the one beginning with JMP160.


  5. A window will pop up, asking if you'd like to personalize your license. You can skip this by clicking "OK"

  6. File Explorer will open again, asking where you'd like to save your permanent license file. Save it somewhere safe, if it gets deleted JMP will no longer function.

  7. Enjoy using JMP!

Mac

  1. Download the installer (under the heading "How do I access JMP?") from the EITS website here: https://eits.uga.edu/hardware_and_software/software/jmp/ . A pop-up will appear asking you to log in; enter a valid UGA MyID and password to start the download.

  2. Double click the downloaded zip file JMP-Pro-15-Mac.zip (usually saved in your Downloads folder by default) and a new folder "Macintosh" for JMP will be created. Navigate to JMP\JMP_Pro\15_0\Macintosh and double click on JMP-Install.dmg



  3. A window should open automatically showing a .pkg installer file, but you may need to open the newly mounted JMP folder on the desktop. Double click the .pkg file to begin the installation.



  4. An install window will open and you will be prompted to click Continue a few times until you can click Install to proceed with the installation. (You may be prompted to enter an Administrator password to proceed)



  5. After installation is complete, close the window and it will ask you if you want to move the JMP installer to the trash. Either is fine, we suggest moving it to the trash.



  6. All done! Enjoy JMP Pro!

If you launch JMP and receive an error message about the license, continue on to the next section.

Update License File (Mac)

If you install JMP and are unable to use the software because "This copy of JMP is either unlicensed, or the license has expired", you'll need to update the license to the latest version.

  1. To obtain a new license file, download it from the EITS website here: https://eits.uga.edu/hardware_and_software/software/jmp/ under the heading "How do I license JMP?". Enter your MyID information when prompted for a username and password.

  2. Double click the "JMP-Pro-Mac-Licenses.zip" file to extract the license text file.



  3. Launch JMP from your Applications folder. In the "Provide Your JMP License" window, click "Open License"



  4. Navigate to where you extracted the JMP license. Click the license text file, then click "Choose" to select it.



  5. A window will pop up, asking if you'd like to personalize your license. You can skip this by clicking "OK"

  6. If prompted, save your permanent license file. Save it somewhere safe, if it gets deleted JMP will no longer function.

  7. Enjoy using JMP!
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